AI agents are revolutionizing the way companies do business, providing real-time customer service, automating processes, and maintaining 24/7 interaction. From responding to customer inquiries to appointment booking, lead capture, and offering customized suggestions, AI agents are aiding businesses in making operations more efficient and cost-effective. Yet, traditionally developing an AI agent entails coding skills, technical capabilities, and substantial investment—making it challenging for most companies, particularly small and medium-sized businesses, to benefit from AI.
The silver lining? With an AI agent no-code platform such as Exei, companies can leapfrog those technical hurdles and put intelligent agents on the ground in short order. With Exei, small and mid-sized business owners can develop and deploy AI agents without coding—just simple steps to build, train, and tailor AI agents that sound your brand voice and address your business objectives.
In this blog, we’ll explore why AI agents are essential for SMBs, the challenges of traditional AI integration, the advantages of no-code AI platforms, and real-world examples of how Exei is helping companies enhance customer engagement, streamline operations, and scale efficiently.
Why AI Agents Matter for Small and Mid-Sized Businesses
AI is transforming how companies interact with consumers. We live in a time when information is consumed instantly. Customers today expect personalized, frictionless, and instantaneous experiences. The challenge for organizations is that human labor can’t respond to customers quickly enough or anticipate all of a customer’s needs on their behalf.
In particular, small and mid-sized companies (SMBs) face challenges in handling customers with limited resources and capital.
That’s when AI agents step in– to help businesses grow efficiently and reduce manual labor on repetitive tasks like handling FAQs, scheduling meetings, tracking orders, and more.
Challenges SMBs Face for AI Agents
SMBs have limited resources and capital, and instead of a large team of developers, they have individual developers who are already loaded with work. Do they have the specialization and time for developing AI agents that automate tasks? Probably not.
Developing AI agents requires resources, capital, specialization, and time. With limitations of these resources, SMBs encounter challenges in building their own AI agents. Most SMB owners or marketers don’t have skilled coders or individuals with technical skills. Besides, with limited capital for AI agent development, it becomes more difficult.
How No Code AI Agents Are Their Solution
No-code AI agents are not only easy to integrate, but even individuals with no technical knowledge and skills can leverage them. No code AI agents are not only easy to deploy but also inexpensive, hence businesses with limited resources and capital can use these AI agents to their full potential in growing their business. By removing the coding skill or technical acumen, businesses can benefit from time savings, cost savings, and effort savings while still deploying and integrating a powerful set of AI capabilities, with automation underpinning the entire process.
Exei AI Agent: AI agent No Code Platform
Exei is an Agentic AI platform for customer service and engagement, providing human-like interactions across 80+ languages. Exei converts customer service and engagement into seamless workflows with actionable insights. Exei is designed to help businesses optimize operations, collect leads, increase engagement, and rapidly scale their businesses.
Integrating Exei AI agent to your website, WhatsApp, mobile apps, or other platforms is easy and simple. Users can embed the Exei AI agent without coding in simple steps, and do not necessarily require coding skills.
Key Capabilities of Exei AI Agent
- Capture quality leads by understanding visitors’ intent through conversation and generate insights into leads and conversations for analysis.
- Perform actions like creating service tickets, order tracking, refunds, and account updates.
- Automate appointments and meeting schedules.
- Construct dynamic AI actions to automate tasks.
- Handle customer queries 24/7.
- Address grievances and automate ticket creation.
- Manage seamless escalation to live or human agents.
Explain core features:
- Multi-lingual — supports 80+ languages
- Diverse Knowledge base — Train AI engine with multiple sources – your website, PDFs, documents, text files, and real-time data from your database or APIs.
- Omnichannel presence — Integrate to multiple channels – website, mobile app, WhatsApp, Instagram, and toll-free number or calls.
- Voice & Text chat — Allows users to interact through chat and advanced voice input.
- Toll-free — AI Voice Agent answers and resolves customer calls automatically.
With its omnichannel presence feature, businesses can integrate and leverage Exei on different platforms, including websites, WhatsApp, Instagram, mobile applications, and toll-free numbers or calls. In the next section, we will focus on how businesses can integrate Exei AI Agents without coding on their website.
How to Integrate Exei AI Agent Without Coding into Your Channel
Exei can be integrated into your channel in a few easy steps, whether you want to integrate it in a website, WhatsApp, Instagram, or any other channel. Here are the steps to embed Exei AI agents.
- Once you purchase the subscription to Exei, you can access the dashboard, where you can create your own AI agent.
- For seamless automation, you can train your AI agent with diverse knowledge bases (website links, PDFs, documents, live API data, textual information, etc).
- Configure your AI agent according to your brand voice, looks, and tonality. Customize the look of your AI agent, including its name, logo, label text, and more.
- Once you are done configuring your AI agent, go to the channel section and integrate your AI agent into the channel with the UI.
Real-World Application of Exei: Best No code AI Agent Builder
Vaidik Eduservices: Exei has been successfully integrated into Vaidik Eduservices’ website without any coding, enabling seamless user interaction. The AI agent assists visitors in finding services, capturing leads, answering queries instantly, and improving engagement—all while reducing manual effort. This real-world use case highlights how Exei simplifies AI adoption, saving time and cost for businesses.
iWILL ‘til i’mWELL: Exei has been integrated into I Will ‘til I’m Well, a telehealth platform offering 24/7 medical, mental health, and pet care services. The no-code AI agent now helps users navigate the website, book consultations, and get instant responses to common queries, ensuring a faster and more personalized experience. This implementation shows how Exei enhances user engagement and streamlines patient support without requiring technical expertise.
Ready to Transform Your Customer Experience with No-Code AI?
With Exei, integrating a powerful AI agent takes just a few simple steps—no coding, no complexity. Start automating conversations, capturing leads, and delivering 24/7 personalized support today. Join the businesses already leveraging Exei to boost engagement, cut costs, and scale effortlessly.
Get started now and build your first AI agent in minutes! Book a demo.
FAQs
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1. How to build AI agent without coding?
A. You can build an AI agent without any programming using a no-code platform like Exei. Simply sign up, access the dashboard, create your AI agent, train, customize it, and integrate it into your website or app channels using a simple plugin or iframe code.
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2. What is the best no-code AI agent builder?
A. Exei is an ideal Agentic AI platform for customer engagement and service automation. It supports multi-channel integration, automation, and 80+ languages for seamless customer engagement.
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3. How long does it take to launch an AI agent on a website?
A. The integration and deployment timeline depends on the complexity and specific use cases. With streamlined no-code platforms, most setups can be completed in just a few hours.