Empower Your Business with AI Agents
Create AI Agents to enhance Customer Service, automate operations & gather insights with voice capabilities
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What is Exei?
Exei is an AI Agent platform to help you with
Enhance Customer Service with Agentic AI Automation
Automate Business Operations across Departments with Exei
- AI Agent delivers real-time access to product/service details, features, pricing, and eligibility—empowering smarter sales pitches.
- Quickly access NDAs, contracts, and invoices—saving time on admin work like document retrieval.
- With seamless CRM Integration, instantly fetch prospect data, conversation history, pipeline status, and contact info.
Real Time AI Action
An AI Agent can perform dynamic real time AI actions by integrating with your APIs and applications, like updating a customer’s account details, processing an order, providing status updates, or responding to service requests.
Product & Service Recommendations
Its AI led recommendations engine helps customers to find the right products or services that you have to offer.
Voice Conversation
Let your customers have real, 1-on-1 conversations with Exei’s AI Voice Agent. Designed for seamless, hands-free communication, the AI Voice Agent listens, understands, and responds just like a human.
Automate Lead Capturing
Capture leads of customers interested in your services or products from multiple streams, be it website, social media, or WhatsApp.
Handle Escalations & Automate Ticketing
AI Agent automates ticket creation and allows you to manage customer issues & grievances for the critical concerns.
Automate Appointment Booking
With Exei’s AI Agent customers can automatically book an appointment with sales team or book a demo with your team to avoid delays and prevent opportunity loss.
Query Resolution
Create AI Agent that handle customer queries and provide accurate and relevant resolutions in a humanized manner.
Omnichannel Support
An AI Agent can seamlessly engage with customers across business touch points like Website, Mobile App, WhatsApp, Social Media, Toll Free and provide real-time support wherever your customers are.
Data-driven for insights, smarter decisions
Gain in-depth insights and reports to enhance your understanding of your customers.
Get Started Today
with Agentic AI Automation in Your Business
Dive into seamless automation, impeccable customer interactions by integrating your APIs
FAQ’s
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Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.
Exei supports a wide range of communication channels, including Website SDK (Chat Agent and Voice Agent), Mobile App SDK, WordPress Plugin (Chat Agent), WhatsApp (Chat), Instagram, Messenger, Chat APIs, VOIP (Toll Free Number), and Voice APIs. Exei can also be integrated with other internal systems and applications.
No, the platform offers an intuitive self-service and no-code setup, allowing users to get started quickly.
Exei can be trained on data from various sources, including websites (via URL fetching), uploaded files (various document types), direct text input, and databases.
Yes, Exei facilitates a smooth transition from AI agents to human agents when complex issues require human intervention, enabling live agent responses within the platform. This feature is available in the Trial, Professional, and Enterprise plans.
Yes, your data is protected with robust security measures and privacy protocols. We do not share your data with any third party.
Yes, Exei provides a Voice AI Agent. It supports human-like empathetic voice interactions, is capable of understanding and responding to voice queries, and can even validate users (e.g., via OTP) before sharing sensitive information. It integrates with websites and offers VOIP (Toll Free Number) and Voice APIs.