AI Agents for
E-commerce Businesses
Exei drives E-commerce revenue and automates your entire customer journey - from product discovery and 24/7 customer support to cart recovery and repeat sales on WhatsApp, Call, and Web.
Deploy Across
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Available on Shopify app store
Exei AI AgentCustomers Who Trusted Us
AI Agents that Sell, Support & Scale
Exei AI agents for E-commerce support the full customer journey, helping shoppers find what they need, resolving issues as they arise, and turning first-time buyers into repeat customers, all from one shared customer record.
Three AI Agents for Every Stage.
Give your customers the right AI agent to resolve their issues. Drive instant product recommendations with the Shopping Assistant, automate 24/7 support with the Customer Service Agent, and re-engage lapsed buyers with the Growth Agent.
Shopping Assistant
Product Discovery
Deliver a 1:1 personal shopping experience at scale. Our E-commerce Shopping agent answers product questions, compares options, and delivers tailored recommendations directly from your live catalog.
Hand Bag Red Velvet
$1,202
Mayback Watch Series
$9,202
Balck Shirt New Balance
$1,202
Black Grey Skrit
$202
Hand Bag Red Velvet
$1,202
Mayback Watch Series
$9,202
Balck Shirt New Balance
$1,202
Black Grey Skrit
$202
Shopping Assistant
Product Discovery
Deliver a 1:1 personal shopping experience at scale. Our E-commerce Shopping agent answers product questions, compares options, and delivers tailored recommendations directly from your live catalog.
Live Order Tracking Details
Order Confirmed
Order received successfully.
Package Shipped
Tracking activated instantly.
Customer Service AI Agent
Customer Service
Deflect repetitive inquiries instantly. Let our Customer Service AI Agent handle order tracking, delivery alerts, and service requests so your human team can focus on complex issues.
Hi Sandhya
New Arrivals Just Dropped! Explore the latest collection. Use code SAVE15 at checkout.
10:24 AM
Growth Agent
Growth & Retention
Turn past buyers into repeat revenue. Launch targeted campaigns, win-back inactive shoppers, automate reorder reminders, and power loyalty programs—all personalized by customer purchase history.
The Impact Of Connected AI Agents
We turn every customer interaction into measurable business growth. Get live in 5 days and let our AI agents deliver instant resolution at every stage of your customer journey.
Hi, Sami 😊
Still thinking about the titan Quartz
We're offering 10% off on your order today
Titan Quartz
Carlington Elite
Lowered CAC
by converting high-intent visitors before bounce.
Reduced RTO
losses with automated pre-dispatch verification.
Lift in average order value (AOV)
Drop in cart abandonment
Customer queries resolved
Increased Repeat LTV
through timely post-purchase nudges.
Cut RTO and Support Overhead with our Voice AI Agent
Deliver natural phone conversations in regional languages for order tracking, COD verification, cart recovery, inbound support and outbound campaign. Try our interactive live call demo to hear it in action.
Customer queries resolved
Return on Investment (ROI)
Lift in average order value (AOV)
Drop in cart abandonment
Experience our AI voice agent live.
Customer queries resolved
Return on Investment (ROI)
Lift in average order value (AOV)
Drop in cart abandonment
The Features that Quietly Move the Needle
Our AI agents do more than answer questions. They understand your business, work within your workflows, and turn customer conversations into meaningful experiences, actions, and revenue.
Smart Segmentation
Build audiences from purchase behaviour, order history, and engagement.
Hi John, Your Order Is Confirmed
Hi John, Your Order Is Confirmed
Delivery Retry Logic
WhatsApp doesn't go through? Automatic retry on WhatsApp and voice.
Black Stripped Jeans
Now: $486 • Avg: $120
Black Stripped Jeans
Now: $486 • Avg: $120
Black Stripped Jeans
Now: $486 • Avg: $120
Black Stripped Jeans
Now: $486 • Avg: $120
Black Stripped Jeans
Now: $486 • Avg: $120
Buying Intent Signals
See who added to cart, asked about price, or had a long conversation.
Unified Conversations
Every conversation across every agent and channel — filterable, searchable, actionable.
How Exei Works ?
We work step by step to fit into your business, not the other way around. From the first conversation to live AI agents, every step is shaped by what your ecommerce business actually needs.
Connect
Integrate your product catalog, store data, and business policies seamlessly, no code needed. Your AI agents instantly absorb your operational context.
Configure
Select your primary agent from Shopping, Customer Service, or Growth and tailor response parameters to match your operational workflows.
Deploy
Activate across WhatsApp, Web, Instagram, and Voice channels within 5 days to deliver end-to-end automated sales and service.
Connects with your Existing Stack.
Don’t see your software? We build custom integrations.
Sheets
Salesforce
Gmail
Slack
Zoho CRM
Hubspot
Zendesk
FreshdeskSheetsSalesforceGmailSlackZoho CRMHubspotZendeskFreshdeskSuccess Stories & Blogs
Explore our customer stories, practical insights, and ideas shaping the experiences of ecommerce brands.
E-commerce Challenges We Eliminate
Cart Abandonment
Our Shopping Assistant: Recommends products, answers catalog questions, and guides shoppers to checkout.
Support Delays
Our Customer Service Agent Resolves WISMO, order status, and COD queries 24/7 without extra staff.
Low Retention
Our Growth Agent Triggers automated reorder nudges, win-backs, and loyalty campaigns via WhatsApp & Voice.
Scattered Tools
Our AI agents deploy seamlessly across WhatsApp, Instagram, Web, and Voice under one roof.
Let us help you with our pre-build AI Agents to scale your E-commerce Brand.
Engage shoppers where they chat across WhatsApp, Messenger, and Instagram, while powering sales natively on Shopify, Voice, and your Website.
Official Meta Tech ProviderBuilt for enterprise-grade reliability and seamless API compliance.
Get Your Personalised Demo
Manage Your AI Agents Right from Your Phone
You don't need a desktop screen to stay on top of your customer support. With the Exei mobile app, you can monitor live conversations across channels and get instant push notifications whenever an agent signals a human takeover. Run responsive operations on the go using our AI agents for ecommerce.
Frequently Asked Questions
Exei builds AI agents for e-commerce brands. 3 specialised agents - a Customer Service Agent, Shopping Assistant, and Growth Agent that handle support, product discovery, and marketing end-to-end, inside the channels you already use.
Reach your Customers where they already Shop
Your Customer Are Already On WhatsApp, Instagram And Voice. The Question Is Whether Your Brand Is There To Answer Or Your Competitor is?
Book a Demo