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AI Agents for Customer Service and Personalised Shopping Experience

Talk to Expert
Agents row

Connect AI Agents with your e-commerce store

Trusted by leading businesses

AI Agents Built Around Your Needs

Discover AI Agents for Customer Service built for every use case, industry, and channel, so you can engage customers where it matters most.

Solutions By Industry

Customize AI agents to fit the unique challenges of your sector.

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Solutions By Channel

Engage customers seamlessly on their preferred platforms.

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Solutions By Use Case

Agentic AI solutions tailored to specific business needs.

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Enterprises are going agentic for better CX

Exei’s agentic AI assistance transforms customer service into a fast, seamless experience. It understands context instantly, resolves queries within seconds, and removes the need for long menus or queues.

Works across channels like WhatsApp, Instagram, Shopify, VoIP, and more.

Engages customers in over 80 languages to serve global audiences effortlessly.

Captures sentiment, intent and engagement data to inform smarter CX decisions.

Delivers consistent experiences at every touchpoint, personalized to oneself.

Talk to Sales
Exei AI Agent
Welcome to Trivala. How may I help you today?
Hello, I initiated a refund 15 days ago but haven’t received it.
I understand, I’ll check the refund status for you. Could you please share your order number?
Yes, it’s 54231.
The refund has been approved and will be credited soon.
Great, thank you!
Issue
Resolved!
Effortless
24×7
Time Saving
Talk to Sales

Smarter Customer Engagement with Agentic AI

Transform every customer interaction with AI Agents for Customer Service that deliver personalized, proactive, and always-on support across every channel.

Context-Aware Upsell/Cross-Sell

Enable seamless upsell and cross-sell engagement across every channel with an Agentic AI platform built for smarter customer journeys.

 

Automated Outbound Campaigns

Reach customers at the right moment with event-triggered campaigns and manual campaigns to nurture leads, recover lost revenue, and drive repeat engagement without any manual effort.

Personalized Product Recommendation

Deliver hyper-relevant product recommendations powered by intent, behavior, and real-time customer signals.

 

Proactive Engagement

Reach out proactively before customers ask  by anticipating needs, identifying opportunities, and guiding them at the right moment.

How Exei Works

Import your product catalog, train Exei AI with your content, customize your AI Agents’ behavior, and deploy them within minutes. Exei is a simple, no-code platform built for speed, flexibility, and meaningful engagement.

Upload your content, customize behavior,
and deploy your AI assistant in minutes. Exei
makes it easy—no code, just smart tools built
for speed and flexibility.
Request a Demo

How Exei Works

Import your product catalog, train Exei AI with your content, customize your AI Agents’ behavior, and deploy them within minutes. Exei is a simple, no-code platform built for speed, flexibility, and meaningful engagement.

Request a Demo

Insights That Power Smarter Customer Experiences

With Exei AI Agents, you don’t just automate conversations, but gain real-time insights into customer interactions. Track emotions,
measure engagement, and uncover patterns that drive smarter decisions.

Customer Sentiments

Leads Captured

Top Queries

Agent Performance

AI agent efficiency, average resolution time, and fallback rates to ensure smooth customer service.

↗ +25%
Total Resolved Interactions
↙ -10%
AI Fallback
↙ -15%
Human Escalation

Agent Performance

AI agent efficiency, average resolution time, and fallback rates to ensure smooth customer service.

↗ +25%
Total Resolved Interactions
↙ -10%
AI Fallback
↙ -15%
Human Escalation

Got a question? Get your answer

Quick answers to questions you may have. Can’t find what you’re looking for? Contact us for more information.

icon What communication channels does Exei support?
Exei supports a wide range of communication channels, including Website SDK (Chat Agent and Voice Agent), Mobile App SDK, WordPress Plugin (Chat Agent), WhatsApp, Instagram, Messenger, Chat APIs, VoIP, and Voice APIs. Exei can also be integrated with other internal systems and applications.
icon Does Exei require coding for setup?
No, Exei can be set up without coding through an easy drag-and-drop interface.
icon How can the Exei AI Agent be trained?
You can train Exei using your FAQs, website data, or uploaded documents.
icon Can human agents take over conversations from the AI?
Yes, Exei allows seamless handoff to human agents when needed.
icon Is my data secured? Will my data be public after training Exei with it?
Your data remains private and encrypted. Exei never shares or makes your data public.
icon Do you provide a Voice AI Agent?
Yes, Exei offers both chat and voice-based AI agents for businesses.

Transform Your eCommerce with Agentic AI SPEAK TO AN EXPERT TODAY

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