AI Agent for Intelligent Ticket Creation

Deploy Exei AI Agents to automatically capture, structure, and route support tickets – ensuring every request is complete, contextual, and ready for action from the first interaction.

Book a Demo

40%

reduction in incomplete or unclear tickets

35%

 faster triage and first response time

30%

decrease in ticket reassignments

25%

improvement in resolution turnaround time

40%
reduction in incomplete or unclear tickets
35%
faster triage and first response time
30%
decrease in ticket reassignments
25%
improvement in resolution turnaround time

End-to-End Ticket Intake, Managed Automatically

Instant Accordion with Auto Scroll

Replace static forms and vague emails with guided, conversational intake. Exei AI Agents collect essential details upfront, ensuring tickets are structured correctly before submission and eliminating repetitive clarification cycles.

Analyze user intent in real time and automatically assign the correct ticket type. Reduce manual triage effort and prevent misrouted requests with accurate categorization from the start.

Auto-fill standard and custom ticket fields based on user inputs. The AI proactively asks context-aware follow-up questions to ensure tickets arrive complete and actionable.

Route tickets instantly to the appropriate team based on issue type, urgency, and context, minimizing internal transfers and accelerating resolution.

Designed to Scale Modern Support Operations

Zero-Code Deployment & Controlled Rollout

Launch without scripts, complex workflows, or system redesign. Enable per portal or user group and scale adoption with full administrative control.

Explore Exei AI

Designed to Scale Modern Support Operations

Zero-Code Deployment & Controlled Rollout

Launch without scripts, complex workflows, or system redesign. Enable per portal or user group and scale adoption with full administrative control.

Explore Exei AI

Real-Time Ticket Analytics

Track ticket volumes, routing efficiency, and resolution performance with built-in visibility. Identify bottlenecks and continuously optimize support operations.

Explore Exei AI
FAQ’s

Got a question? Get your answer

Quick answers to questions you may have. Can’t find what you’re looking for? Contact us for more information.

icon What communication channels does Exei support?
Exei supports a wide range of communication channels, including Website SDK (Chat Agent and Voice Agent), Mobile App SDK, WordPress Plugin (Chat Agent), WhatsApp, Instagram, Messenger, Chat APIs, VoIP, and Voice APIs. Exei can also be integrated with other internal systems and applications.
icon Does Exei require coding for setup?
No, Exei can be set up without coding through an easy drag-and-drop interface.
icon How can the Exei AI Agent be trained?
You can train Exei using your FAQs, website data, or uploaded documents.
icon Can human agents take over conversations from the AI?
Yes, Exei allows seamless handoff to human agents when needed.
icon Is my data secured? Will my data be public after training Exei with it?
Your data remains private and encrypted. Exei never shares or makes your data public.
icon Do you provide a Voice AI Agent?
Yes, Exei offers both chat and voice-based AI agents for businesses.

Automate order tracking and deliver faster service to your customers.

Get Started Free

Contact Us