AI Voice Agent for Optimal Ecommerce Communication

Handle inbound support and run automated phone campaigns using human-like voice agents that speak native Indian languages.

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Available on Shopify App Store

Instant Zero-Latency Replies

Support Indian Languages

Get Your Personalised Demo

1-on-1 walkthrough tailored to your store catalog, brand voice, and workflows.

AI Voice Agent Built For Everyday Ecommerce Operations

Male Voices

Female Voices

Custom Voice Personas

Choose natural male or female voices that match your brand tone.

Support Indian Native Languages

Speak with your customers in their preferred regional languages for natural communication.

80%

Routine queries Handled.

Win back Rate.

more Customer conversations.

Smart Automatic Re-dial

Automatically retry unanswered or dropped calls at optimal times.

Specialized AI Agents Powered By Voice

Exei structures your Ecommerce operations automation through a specialized AI voice agent for every workflow. Each AI-Powered voice agent focuses on a specific operational goal driving automated calling across every stage.

Service Operations

Customer Service Agent

24/7 post-purchase support, inbound query resolution, and event-driven updates.

Resolves WISMO questions, handles delivery rescheduling, and confirms COD orders over phone calls by connecting directly to real-time order data.

Guided Buying

Shopping Assistant

Guided product discovery and phone-assisted buying.

Turns phone calls into personal shopping experiences. Shoppers can ask questions in natural language, and the agent queries live catalog inventory to suggest recommendations and text purchase links directly.

Proactive Outreach

Growth Agent

Proactive outbound sales, abandoned cart recovery, and retention campaigns.

Executes automated, targeted call campaigns for cart recovery, lapsed customer win-backs, new product launches, and loyalty updates—using smart retry features to maximize connect rates.

Where You Can Use Exei AI Voice Agent

Need to know the trending product

On Your Website & Mobile App

With Exei Voice Agent, people can ask questions, get help, or explore what you offer using their voice, right on your website or mobile app. It makes your online experience faster, more personal, and way more fun to use.

I need details about my item order status

Your Order is shipped. Will delivered soon.

On Toll-Free Numbers & Call Centers

Use Exei Voice Agent on your toll-free numbers or in your call center to answer calls, handle customer queries, and speak fluently in 80+ languages without long hold times. It sounds natural, understands callers' needs, assists them in real-time.

Built To Specialize. Connected To Collaborate.

Exei unites support and sales into dedicated AI agents that share context in real time, ensuring every customer conversation moves your e-commerce business forward. Reach your customers via Whatsapp, calls, and social media channels.

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Frequently Asked Questions

An AI Voice agent for ecommerce is an automated voice system that conducts natural phone conversations with online shoppers. It helps stores automate post-purchase support, verify COD orders, assist with live product discovery, and run proactive outbound campaigns.