Cut RTO Losses With WhatsApp and AI Voice.
Verify addresses and confirm COD orders via WhatsApp before dispatch. Reach customers through AI voice calls, with automatic retries for unanswered calls.
See Exei in Action
Get a quick walkthrough of how Exei helps reduce COD-related RTO.
The Faster Way to Protect Your D2C Margins.
Catch risky COD orders before dispatch and reduce the manual effort involved in verifying them.
Reduce Avoidable Returns
Verify COD orders before shipping to help prevent avoidable delivery failures.
Verify Before Dispatch
Check order intent and address details before the order leaves your warehouse.
Retry Missed Calls
Let Voice AI follow up automatically when customers don't answer the first call.
Confirm COD Orders With AI Voice Calls.
Let your AI voice agent call customers to confirm COD orders before shipping. If a customer doesn't answer, the agent retries automatically.
- Automated COD confirmation calls
- Voice AI retries for unanswered calls
- Fewer unconfirmed orders sent for dispatch
AI Voice Agent
COD order confirmation
Step 1: Confirmation Call
Calls the customer to confirm the COD order.
Step 2: Automatic Retry
If unanswered, the voice agent attempts another call.
Get COD Orders Confirmed on WhatsApp.
Send customers an automated WhatsApp message to confirm their orders before dispatch. Catch unconfirmed orders early and help reduce avoidable RTO.
- Automated WhatsApp order confirmation
- Early visibility into unconfirmed orders
- Fewer avoidable COD dispatches
Exei · WhatsApp
COD order verification
Please confirm your Cash on Delivery order before we ship it.
Order confirmed
Ready for dispatch
Turn COD Orders Into Prepaid Sales.
Nudge customers to pay online for their COD orders directly through WhatsApp, helping reduce COD-related delivery risks and protect your margins.
- WhatsApp payment nudges
- Convenient online payment options
- Help reduce COD-related RTO losses
Exei · Payment Nudge
WhatsApp · COD to prepaid
Order #1029
₹1,499
Pay online now and we'll ship your order faster. Your secure payment link is ready.
Payment received
COD order converted to prepaid
Keep Customers Updated After Checkout.
Send real-time WhatsApp shipping and delivery updates. Keep customers informed, set delivery expectations, and reduce repetitive order-status queries.
- Automated shipping and delivery updates
- Real-time order status notifications
- Fewer “Where is my order?” queries
Exei · Shipping Updates
Automated order notification
Your order is confirmed!
Order #1029 · Shipping update
Stay informed at every delivery milestone.
Order placed
We've received your order.
Packed
Your items are packed and ready.
Shipped
Handed over to the courier.
Out for delivery
Arriving at your address today.
Delivered
Order delivered successfully.
Protect Your Margins Before COD Orders Ship.
See how Exei helps your team verify COD orders through WhatsApp and Voice AI.
Book a 15-Min Demo