Agentic AI Platform for Customer Service and Engagement

No credit card required

Girl Avatar
My serum pump isn’t working
I want to replace it.
Exei Avatar
I understand, I’ll arrange
a replacement free of charge.
Girl Avatar
Great, Thanks a lot!

Agentic AI Platform
for Customer Service
and Engagement

No credit card required

Avatar
My serum pump isn’t working I want to replace it.
Your Avatar
I understand, I’ll arrange a replacement free of charge.
Avatar
Great, Thanks a lot!

Trusted by leading businesses worldwide

Experience our AI Agent

Exei agents connects seamlessly across your website, WhatsApp, and other channels — ensuring you never miss a single customer interaction.

Try asking something like :

Want to try Exei on your preferred channel?

Preview Image

AI Agents Built Around Your Needs

Discover AI solutions designed for every use case, industry, and channel so you can engage customers where it matters most.

Solutions By Use Case

Agentic AI solutions tailored to specific business needs.

Solutions By Industry

Customize AI agents to fit the unique challenges of your sector.

Solutions By Channel

Engage customers seamlessly on their preferred platforms.

Manual customer service is stuck in the past

Traditional customer service makes customers wait, repeat their issues, and navigate
endless call transfers before getting help. Even simple tasks, like checking a refund or
updating an order, take too long and often end with a handoff to a human agent.

Traditional customer service makes customers
wait, repeat their issues, and navigate endless
call transfers before getting help. Even simple
tasks, like checking a refund or updating an
order, take too long and often end with a handoff
to a human agent.
Manual Customer Service
Welcome to Trivala. For English, press 1, For Hindi, press 2, For other languages, press 3.
Press 1
Thank you for choosing English. For Refunds, press 1, For Returns, press 2, For Replacements, press 3.
Press 1
Please wait while we connect you to an agent.
You have been placed in the queue. Please stay on the line.
Loading...
10 minutes later....
Agent
Hello, thank you for holding. Could you please explain your issue?
I initiated a refund 15 days ago but haven’t received it.
Could you please share your order number?
Yes, it’s 54231.
Your refund is approved and will be credited within 2 business days.
Okay Thank you.
Is there anything else I can help you with?
No Thank you.
Time-Consuming
Restricted Hours
Frustrating

Enterprises are going agentic for better CX

Exei’s agentic AI assistance transforms customer service into a fast, seamless
experience. It understands context instantly, resolves queries within seconds, and
removes the need for long menus or queues.
Exei’s agentic AI assistance transforms customer
service into a fast, seamless experience. It
understands context instantly, resolves queries
within seconds, and removes the need for long
menus or queues.
Exei AI Agent
Welcome to Trivala. How may I help you today?
Hello, I initiated a refund 15 days ago but haven’t received it.
I understand, I’ll check the refund status for you. Could you please share your order number?
Yes, it’s 54231.
The refund has been approved and will be credited soon.
Great, thank you!
Issue
Resolved!
Effortless
24×7 Availability
Time-Saving

Smarter Customer Engagement with Agentic AI

An Agentic AI platform doesn’t just answer your
questions it actively engages customers,
recommends the right products or services.

Personalized Product Recommendation

An Agentic AI platform doesn’t just answer your questions it actively engages customers, recommends the right products or services.

Context-Aware Upsell/Cross sell

An Agentic AI platform doesn’t just answer your questions it actively engages customers, recommends the right products or services.

Proactive Engagement

An Agentic AI platform doesn’t just answer your questions it actively engages customers

How Exei Works

Upload your content, customize behavior,and deploy your AI assistant in minutes. Exeimakes it easy—no code,
just smart tools built for speed and flexibility.

Upload your content, customize behavior,
and deploy your AI assistant in minutes. Exei
makes it easy—no code, just smart tools built
for speed and flexibility.

Monitor and Measure What Truly Matters

With Exei AI Agents, you don’t just automate conversations—you gain real-time insights into customer interactions. Track emotions, measure engagement, and uncover patterns that drive smarter decisions.

Customer Sentiments

Leads Captured

Top Queries

Agent Performance

AI agent efficiency, average resolution time, and fallback rates to ensure smooth customer Service.

+25%
Total Resolved Interactions
-10%
AI Fallback
-15%
Human Escalation
FAQ’s

Got a question? Get your answer

Quick answers to questions you may have. Can’t find what you’re looking for? Check out our full documentation.

icon What communication channels does Exei support?
Exei supports a wide range of communication channels, including Website SDK (Chat Agent and Voice Agent), Mobile App SDK, WordPress Plugin (Chat Agent), WhatsApp, Instagram, Messenger, Chat APIs, VOIP, and Voice APIs. Exei can also be integrated with other internal systems and applications.
icon Does Exei require coding for setup?
No, Exei can be set up without coding through an easy drag-and-drop interface.
icon How can the Exei AI Agent be trained?
You can train Exei using your FAQs, website data, or uploaded documents.
icon Can human agents take over conversations from the AI?
Yes, Exei allows seamless handoff to human agents when needed.
icon Is my data secured? Will my data be public after training Exei with it?
Your data remains private and encrypted. Exei never shares or makes your data public.
icon Do you provide a Voice AI Agent?
Yes, Exei offers both chat and voice-based AI agents for businesses.

Transform Your Business with Agentic AI Speak to an Expert Today

sales@exei.ai

Agentic AI Platform for Customer Service and Engagement.
Crafted by Xcelore

© 2025 Xcelore Pvt Ltd. All rights reserved.

Terms & Conditions |

Privacy Policy