Thoughtfully Designed Features
to Suite all Your Needs

Transform your customer interactions with conversational AI. Provide instant, human-like support across multiple channels, including live chat, Messenger, WhatsApp, and Instagram.

Edit Content

Humanized Customer Interactions through Conversational AI

Transform customer service with Exei’s conversational AI. Provide AI-driven, personalized support while maintaining a human touch, ensuring a delightful and engaging customer experience.

Redefine Customer Service
Edit Content

Respond Customer Queries 24/7

Have an AI agent respond to the queries of your customers about your company, products, services, updates or customer’s account and transactions. Reduce drop outs by providing instantaneous information which the customer needs around the clock. Fetch the information from multiple sources including real time data from your applications or databases.

24x7 availability
Edit Content

AI led Actions to Automate Operations

Exei’s powerful & intelligent Artificial Engine can help you automate your dynamic customer operations by performing actions on behalf of human agents. From updating an account information to placing an order upon customer request, Exei can automate these actions in a safe & secured manner.

Real Time AI Actions
Edit Content

Capture Leads with AI Virtual Assistant

Boost sales growth using Exei's AI-powered virtual assistant. Leverage its intelligent capabilities to convert visitors into potential customers by identifying, capturing, and nurturing qualified leads effortlessly for your sales pipeline.

Capturing Leads
Edit Content

Instant Appointment Booking with AI

Simplify appointment bookings for your customers. Exei can engage with your leads & customers to help them schedule meetings to avoid delays and prevent opportunity loss.

Instant Booking
Edit Content

Business Insights for personalised campaigns

Exei helps you to collect data about your leads, generate key business insights including information about demography, intent, sentiment during conversation, summary of chat and statistics around your Bot performance, all to help you optimise your campaigns.

Business Insights
Edit Content

Recommend Your Products & Services

Exei revolutionises product search by making it conversational. Its AI led recommendations engine helps customers to find the right products or services that you have to offer. Not only this, it gives an altogether new personalised shopping experience to your customers.

Product Recommendation
Edit Content

Handle Escalations & Automate Ticketing

Exei allows you to manage customer issues & grievances by automating the ticket creation process and intelligently escalating the conversation to live agents. Your customer satisfaction is increased multi-fold when they are heard and their issues are dealt with instantly.

Automatic Operations & Ticket Escalations

Why choose Exei?

No Coding

No Coding Required

Get started effortlessly with Exei’s intuitive no-code platform. Designed for ease of use, businesses can deploy their AI virtual assistant in minutes without any technical expertise. Easily integrate Exei across multiple channels including Website, WhatsApp, Instagram, Facebook, Slack and your own applications via APIs to enhance customer engagement instantly.
Train Exei

Train Exei Instantly with Multiple Data Sources

Train Exei engine on data from diverse sources, including your website, APIs, documents, FAQs and instant text. Retrain the engine yourself across all sources to ensure your AI virtual assistant is equipped with the knowledge required to answer customer inquiries accurately and effectively.
Data Security

Data Security & Privacy

Your data’s safety is our top priority. Exei employs secure servers, robust encryption, and strict access controls to ensure that your data remains protected. Rest assured, your information is never shared with third parties, keeping your business and customer data private and secure.
Voice Input

Voice Input

Revolutionize customer interactions with Exei’s advanced voice input capabilities. Enable hands-free and intuitive communication, offering an enhanced user experience and accessibility. Exei’s voice-enabled AI assistant makes every conversation seamless.
Multilingual

Supports 80+ Languages

Expand your reach with Exei’s multilingual capabilities. Supporting over 80 languages, Exei empowers businesses to communicate effectively with a diverse customer base, breaking down language barriers and fostering global connections.
Control & Customization

Control & Customization

Tailor Exei to align with your brand identity for a unified customer experience. From personalized greetings to customizable design elements, Exei adapts to reflect your business’s unique personality and style. You can also control the behavior of your Bots and also decide the AI models which are to be used by your Bots before activating them in your respective channel.

Get started today
and watch your business grow

Dive into seamless automation, impeccable customer interactions, and effortless integrations.