AI Voice Agent for Ecommerce Businesses
Human-like AI Voice agents that automate inbound and outbound calls in Indian Native Languages.
Trusted By Ecommerce Brands Across India
Exei AI Voice Agent for Ecommerce Brands
Exei AI Voice Agent helps ecommerce brands automate high-volume customer conversations by unifying both reactive support and proactive outreach into a single workflow, our voice agent manages the entire shopper lifecycle.Β
AI Voice Agent Built for Everyday Ecommerce Operations:
Supports Indian Native Languages
Talk to your customers in their native language and build trust and make every conversation easy to understand.
Male & Female Voice Options
Choose a natural-sounding male or female voice persona that fits your brandβs tone and customer base.
Smart Automatic Redial
If a customer misses your call or the line drops, Exei automatically retries at the right time so you don't miss out on connecting with them.
Resolve Routine Queries.
More Conversations.
Win Back Buyers.
Inbound & Outbound Voice Automation
Exei handles incoming support calls and runs outgoing voice campaigns all in one place.
Inbound
Outbound
Specialized AI Agents Powered By Voice
Exei structures your Ecommerce operations automation through specialized AI agents. Each agent focuses on a specific operational goal, with our AI Voice Engine driving automated calling across every stage
Service OperationsCustomer Service Agent
Guided BuyingShopping Assistant Agent
Proactive OutreachGrowth Agent
Built to Specialize. Connected to Collaborate.
Exei unites support and sales into dedicated AI agents that share context in real time, ensuring every customer conversation moves your e-commerce business forward. Reach your customers via Whatsapp, calls, and social media channels.
An AI Voice Agent for eCommerce uses conversational AI to handle customer interactions through voice. It can automate support, order-related conversations, and proactive customer engagement across key eCommerce use cases.
Yes. Exeiβs AI Voice Agent supports native Indian languages and local accents, making it easy for brands to talk naturally with customers across different regions.
Yes, you can choose between natural male and female voice options that match your brand's voice and identity.
Exei's AI Voice Agent supports inbound and outbound conversations, including order support, COD confirmation, delivery updates, abandoned cart recovery, reorder reminders, win-back calls, customer re-engagement, and loyalty engagement.
Traditional IVR relies on predefined menus and keypad-based options. Exei's AI Voice Agent uses conversational AI to understand natural language and enable more flexible, natural customer conversations.
Exei has a built-in Smart Call Retry feature. If a customer misses a call, the system automatically tries calling again at a better time so you can connect with more buyers.
Exei's AI Voice Agent can proactively call customers who leave without completing checkout, engage them in a natural conversation, and encourage them to return and complete their purchase.
Yes. Exei's AI Voice Agent can proactively contact customers to confirm cash-on-delivery (COD) orders before fulfillment, helping brands validate orders and reduce delivery-related uncertainty.
Yes. Exei's AI Voice Agent can handle routine customer conversations such as order status, "Where is my order?" queries, COD confirmation, delivery updates, and service requests.
Yes. Exei's AI Voice Agent can make proactive outbound calls for use cases such as abandoned cart recovery, RTO confirmation, reorder reminders, win-back calls, customer re-engagement, loyalty engagement, and broadcast offers.
Exei's AI Voice Agent can support Voice, WhatsApp, Website, and APIs, depending on the implementation and business requirements.
