AI Agents for Ecommerce Sales and Support
From pre-sales queries to post-order engagement, Exei’s AI Agents handle every customer interaction – 24/7, recovering abandoned carts, driving upsell & cross-sell, and automating support at scale.
Grow Your Revenue by 5x with AI Shopping Agent
From pre-purchase queries to post-purchase engagement, every interaction is optimized for conversion.
Higher Order Value (AOV)
Suggest relevant add-ons, premium upgrades and curated bundles to increase revenue per order
Personalized Recommendations
Lead more conversions with guided product discovery and personalized suggestions
Recover Abandoned Cart
Re-engage users instantly with personalized messages, dynamic discounts & offers to complete purchase.
Outbound campaign
Broadcast promotional messages via WhatsApp and Calls for restock alerts, COD-to-prepaid, product launches, and more.
Drive Repeat Purchases
Bring customers back with timely alerts on launches, restocks, and personalized re-engagement campaigns
Reduced RTO
Minimize failed deliveries and RTO rates with automated COD verification and prepaid nudges
Instant Order Tracking
Reduce support tickets with real-time order tracking, shipping updates, and delivery timelines
Faster Purchase Decisions
Resolve product queries instantly, reducing hesitation and improving conversion from high-intent customers
Lower Support Load & Faster Resolution
Automate returns, refunds, cancellations, and complaints with structured, policy-driven workflows
Reduced Cancellation Rate
Prevent order cancellations with proactive updates, accurate expectation setting, and timely issue resolution
Seamless Human Escalations
Transfer complex queries to agents with full context, ensuring faster resolution without repeated conversations
Actionable Customer Insights
Track customer behavior, top queries, response times, and CSAT to continuously improve support performance
Natively Built for Ecommerce Stores
Designed to work across modern ecommerce ecosystems, Exei helps brands scale conversions and customer support seamlessly.
Shopify Store
Install Exei from the Shopify App Store
Connect Exei to your Shopify store in minutes and automate cart recovery, customer support, and upsell conversations instantly.
Custom Ecommerce Platform
Built on a Custom Ecommerce Stack? No Problem.
Exei integrates with your APIs, CRM, and workflows so you can launch AI agents without changing your existing setup.
Reach Your Customers Across Channels
Automate engagement, sales, and support via WhatsApp, calls, and social media channels.
